Shipping Policy

Shipping Charges

We endeavour to keep shipping costs as low as possible and in fact almost all shipments are discounted to some extent. There is a limit to the freight discounts we can offer and please read on for futher details.

Generally speaking, freight is calculated at a flat rate of $15 or 4.5% for orders over $333, whichever is the greater. This freight policy applies to –

All States of United States of America

Please note there may be some small towns within the areas outlined above that we can not service under this freight policy – for example a small town sonewhere in western NSW. There may even be some areas that are well inside the area listed above which can not be serviced under this freight policy due to the size of products purchased – for example some couriers will not take our Hot Gate to regional areas because the package is too long.

Therefore if you live in an area outside our map please contact us for a freight quote. Depending on the combination of products that you purchase a freight surcharge may or may not apply. We have many repeat customers in Southern WA and the Tasmanian High Country but we do need to check freight before we make promises we cannot keep.

Turnaround

Orders are shipped within 24 – 48 hours Monday to Friday 8am – 5pm.

How is your order shipped?

We use the following carriers. StarTrack, Hunters, Northline, TNT and a few others. We deliver to residential and business addresses and depots. Australia Post cannot be used for any netting products although they can be used for energiser purchases.

Tracking your order

A consignment note will be provided to you by the shipping carrier. As long as you supply us with an email address and a mobile number you will be able to track your order.

Delivery Insurance – COMPLIMENTARY

All of our products are shipped at our risk.

Regards – Lena

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